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Customer Feedback


"We were delighted to receive our furniture so quickly and would recommend this service to anyone"

Mrs. J Chapman - Sheffield - South Yorkshire - Purchased - Opus Oak Coffee Table - 20/12/18

"I had spent days walking around the shops until a friend recommended your website where I found exactly what I was looking for. The bookcase was of very high quality and it was a pleasure doing business with you"

Mr. P Russel - Hitchin - Hertfordshire - Purchased - Victoria Pine - Bookcase - 06/01/19

"Thank you for helping us choose the perfect dining set which looks great in our home. We are very satisfied with our purchase and look forward to placing another order with you in the near future"

Mrs. T Sutherland - Epsom - Surrey - Purchased - Deluxe Oak - Dining Set - 10/03/19

"We are so pleased with our purchase of the Trend Oak Plasma TV Unit which is a stunning piece of furniture and extremely good quality. It was very well packaged and delivered professionally by your delivery service plus looks gorgeous in our living room. Thank you, we would definitely order from you again!

Miss L Clarke - Truro - Cornwall - Purchased - Trend Oak - Plasma TV Unit - 12/03/19

"I recently purchased some Zen Oak furniture and was very nervous about ordering via the internet but need not of worried. The furniture arrived perfect and in record time. You were helpful and professional every step along the way. In fact, the whole experience from my initial inquiry to delivery was completely faultless and I will definitely be a returning customer"

Miss S Alexander - Parkgate - Cheshire - Purchased - Zen Oak - Sideboard & Bookcase - 19/05/19

"We were very disappointed to find that our new wardrobe was delivered without any handles but your customer service was excellent in dealing with this issue. The correct handles arrived the following day and we are now extremely pleased with our purchase from pineandoakshop.co.uk"  

Mrs. S Edwards - Harpenden - Hertfordshire - French Oak - Bedroom - Furniture 02/07/19

"Ordered an Opus Oak Media Unit and the item arrived in just under a week. This company has excellent customer service skills and kept me fully informed throughout the purchase including the delivery arrangements which went absolutely smoothly. Item was packaged very well and I am very happy with the quality and overall service received"

Mr. J Ronson - Ashford - Kent - Mobel Oak Media Unit - 09/08/20

"The furniture we wanted was originally seen on a website which turned out to have no telephone number and a bogus address !! We were obviously delighted to find your website and the fact that you are a UK based company so we decided to contact your order line where all staff was very friendly and helpful and everything from the point of sale to delivery was dealt with professionally with no problems at all. We can definitely recommend this company as they have proved to be excellent for us"

Mr. M Parker - Brentwood - Essex - Purchased - Opus Oak Wardrobe - 27/08/20

"Just letting you know that all the furniture arrived safe Yesterday. The delivery company arranged everything perfectly and arrived on time but were also very helpful upon delivery. We are now decorating the spare room and will definitely be contacting you for our next purchase.

Mr. R Bridger - Reading - Berkshire - Purchased - Rustic Oak - Display Cabinet - TV Unit 13/05/21

"There seems to be an increasing amount of websites selling the same products but we were reluctant to spend our money with such companies who don't have premises. We decided to buy our new dining set from you and have no complaints whatsoever because you kept us fully updated right up to the date of delivery but also the delivery guys were very helpful. We are also very pleased with our purchase which is superb quality"

Mrs. J Reed - Woking - Surrey - Purchased - Torino Oak - Dining Set - 11/08/21

Just a few lines to express my sincere thanks for your help in supplying my new furniture. Although you have an excellent website, visiting the store provided me with the opportunity to fine-tune my plans.  In total, from seeing this beautiful furniture in the flesh so to say to its safe delivery, was just three days or two if you exclude Sunday !! It is highly likely that I will purchase from you again and I would encourage other would be buyers to seriously consider your company.

Mr. B Lawrence - Bishops Stortford - Essex - Purchased - Opus Oak - Sideboards - Media Unit - Coffee Table - 12/05/21

Just a big thank you for all your hard work Today in delivering my wonderful furniture, you must now be exhausted !! I will certainly recommend you to friends and family not only for this beautiful oak furniture but for your fantastic customer services and help. You definitely go that 'extra mile' to keep your customers happy. Thanks once again.

Mrs. D Cooke - Isle of Wight - Purchased - Torino Oak - Sideboard - Display Cabinet - Console Table - 12/09/21

Just letting you know that the unit has arrived.

The delivery man was brilliant and easily got it into the dining room with very minimal help from me. I'm really pleased with the quality it's a very solidly built, gorgeous piece of furniture.
Thanks for your assistance when I was buying the unit and for the emails and telephone calls keeping me updated on the progress of the order.  

I'm really happy with the whole shopping experience it was so quick,  easy and convenient and I'm so pleased that I came across your Website. 

Mrs. T Aston - Wakefield - Purchased - Opus Oak Glass Display Cabinet - 02/10/21

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